Jetstar Flights

The Jetstar Group is a value-based, low fares network of airlines. It consists of Jetstar Airways in Australia and New Zealand (wholly owned by the Qantas Group), Jetstar Asia based in Singapore, Jetstar Pacific based in Vietnam, Jetstar Japan and Jetstar Hong Kong.

Jetstar’s international long-haul services are serviced by a fleet of Boeing 787-8 aircraft.

Jetstar Asia is headquartered in Singapore and operates services to regional destinations in Southeast Asia, Australia, China and Japan from its main base at Singapore Changi Airport.

Why Fly with Jetstar

How to Check In

Jetstar’s web check-in service allows you to check in from your home or office. Download and print your boarding pass. Web check in is not available for infants and those with special service requests and staff travel booking.

Baggage Allowance

The cheapest and fastest way to add checked baggage is to buy when you book. Baggage added after your initial booking will be charged at a higher rate. To take checked baggage all Economy Starter and Starter Plus passengers must purchase baggage allowance. You can purchase a 15kg, 20kg, 25kg, 30kg, 35kg or 40kg baggage allowance. Baggage allowance weights apply per passenger, per flight. Starter Max passengers are automatically given a 20kg checked baggage allowance and can purchase up to an additional 20kg. Business and Business Max passengers are automatically given a 30kg checked baggage allowance and can purchase up to an additional 10kg. Your baggage allowance is given by combined weight, not by number of bags. As long as your bags have a combined weight within your allowance, bring as many as you like. No single bag can weigh more than 32kg. If you haven’t added checked baggage to your booking and arrive at the airport with checked baggage you’ll be charged for the first 15kg of baggage allowance per passenger and then for every additional kilo after that at the per kilo rate. If you have added checked baggage to your booking but arrive with more than your allowance you’ll be charged for excess baggage. Excess baggage is charged per kilo. There’s no guarantee that you’ll be able to add excess baggage to your flight so it’s best to add baggage to your booking before you arrive. You’ll avoid the higher fees too.


Jetstar’s 787-8 are configured with 21 seats in Business class and 314 seats in Economy class. You can choose your seats while booking online. The seats come with an adjustable headrest, a 71cm pitch on the A320 aircraft, 74cm seat pitch on the A321 and 79cm on the A330.


Drinks and snacks can be purchased on board all international flights. Choose from sandwiches and wraps, hot meals, gourmet snacks, awardwinning wine and brewed Grinders coffee.

Inflight Services

Rent a headset and entertainment unit filled with movies, TV and more. The entertainment is available exclusively for flights within Australia and New Zealand and international flights that are longer than 90 minutes. Business class passengers receive a complimentary comfort pack while Economy class passengers can purchase the comfort pack on some international flights.

Booking Fees

The fees charged depend on your departure port. All charges are inclusive of GST/VAT and all amounts will be charged in the local currency of the applicable airport.


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