Casa Malca
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Casa Malca
Casa Malca
Casa Malca is located on an unspoiled beach in Tulum, on the edge of the Sian Ka’an Biosphere Reserve. It offers a bar-restaurant, tropical gardens and stylish accommodation with air conditioning.
Reviews from 
Family traveller
UK
Comment: 26 Jan 2026
Stayed in: Jan 2026
The best hotel in Tulum
This is our second stay at Casa Malca. It’s more than just the novelty of the art. The service is first class. The food is fantastic and the setting is the best in the hotel zone. Any seaweed on the beach was removed straight away whereas the rest of the hotels had huge piles of seaweed building up. The beach is deeper than any other hotel and the sun loungers are set back under palm trees keeping your space private but still directly beach front. Clemente and Fausto did everything possible to make sure we had the best time. Breakfast is fantastic quality. We will be back again soon.
Anonymous traveller
Comment: 3 Jun 2026
Stayed in: May 2026
We had an exceptional stay at Casa Malca from start to finish. The entire experience exceeded our expectations.
The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression.
The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions.
The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life.
Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious.
We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression.
The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions.
The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life.
Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious.
We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
Anonymous traveller
Comment: 16 May 2026
Stayed in: May 2026
Great hotel with nice beach, pool and food! Staff was very friendly. Highly recommend Casa Malca!
Anonymous traveller
Comment: 19 Mar 2026
Stayed in: Mar 2026
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
Anonymous traveller
Comment: 9 Mar 2026
Stayed in: Mar 2026
I was asked to review some policies of this hotel afeter some complains of other customers.
Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said.
When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized.
The hotel is great but that kind of behavior is ofensive and dishonest.
It was not for the money, but for the honesty.
I hated that.
So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end.
Rooms are great.
Concierge great
Reception great
Bellboys great ( I even gave them tips "of my own will in dólar)
Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant.
Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said.
When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized.
The hotel is great but that kind of behavior is ofensive and dishonest.
It was not for the money, but for the honesty.
I hated that.
So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end.
Rooms are great.
Concierge great
Reception great
Bellboys great ( I even gave them tips "of my own will in dólar)
Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant.
Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
Excellent location
KM 9.5, Carr. Tulum-Boca Paila, Tulum, 77780, Mexico|8.71 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
11 years old and under
Free
12 years old and over
$361 (MXN4,817.01) per person per night
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast times
08:00 - 11:00 from Monday to Sunday
Please inform Casa Malca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
This hotel accepts the following payment methods:
Cash
Casa Malca: FAQs
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