Hotel Jen Penang

0.50km from city centre

22 Jan 2019 - 23 Jan 2019

2 guests - 1 room

Good to know

Check in from:14:00
Check out before:12:00

Hotel description

This hotel was rebranded by Shangri-La Hotels and Resorts in late 2014. The hotel is located in the heart of Georgetown, next to KOMTAR building, 1st Avenue shopping mall, and Prangin Mall. It offers an outdoor swimming pool, two dining options, and free Internet access. Guests at Hotel Jen enjoy access to Golden Sands Resort on Batu Ferringhi Beach. A free shuttle service operates between the two hotels. Rooms and suites at Hotel Jen Penang feature modern Malaysian decor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. For relaxation, guests can arrange for a massage or make use of the sauna and steam room. The 24-hour Health Club boasts of modern equipment. Other facilities include a salon and business center. A buffet breakfast is available at the hotel. The Islander Restaurant's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge. It is just a 15-minute drive from Penang International Airport and Bayan Lepas Industrial Zone. Several tourist attractions, as well as dining and shopping options, are within walking distance from the hotel.

Reviews

Provided by TrustYou
8.5
Very goodBased on 10813 reviews

Very good family hotel. Close to Chinatown. Awesome rooms and service in a great location. Awesome vibe.

8.5
Very goodBased on 10813 reviews

Great Overall Ranking

Top 14% in city

Excellent family hotel

Top 3% in city

Excellent wellness hotel

Top 3% in city

Location
9.4

Great location

Location was superb. Service and environment is fantastically great. Location of Hotel is excellent.

Service
8.6

Fantastic service

Impeccable house keeping service. Front office is a gem. In-room dining was delicious.

Bar and Beverages
8.5

Bar is awesome

Staff in the club lounge are superb. Club lounge was outstanding. Cafe and Bar was excellent.

Vibe
8.3

Awesome vibe

Club room being beautifully presented and modern. Christmas decoration is superb. Staff were attentive and friendly throughout our stay.

Cleanliness
8.2

Clean

Rooms are spacious and clean. Spotlessly clean bathroom. Hotel was wonderful and very clean.

WiFi
8.1

Good internet service

Brilliant Wi-Fi everywhere. Great connectivity to sister hotel. Internet very good.

Room
7.8

Great room

Club room being beautifully presented and modern. Amazing garden view. The kids loved the apartment.

Breakfast
7.4

Tasty breakfast

Waiter at the breakfast buffet was extremely attentive. Breakfast nice and delicious. Food at breakfast was always top-notch.

Pool
4.4

Pool should be renewed

Gym and swimming pool need some upgrading. Swimming pool which looks so old. Pool looks old.

Rates from other sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

Garden, Laundry, Smoking areas, Wi-Fi, Shops, Disabled facilities, Wedding facilities, Multilingual staff, Television, Non-smoking, Safe deposit box, Lift

Internet

Internet access, Wi-Fi

Business

Conference facilities, Business centre, Meeting facilities

Leisure

Beach umbrellas, Spa, Sauna, Steam room, Massage, Beauty salon

Parking & Transport

Limousine, Shuttle service, Car hire, Parking

Policies

Express check-out, Express check-in, Front desk 24 hour

Food & Drink

Restaurant, Bar

Services

Hairdressers, Concierge, Room service, Luggage storage, Currency exchange, Baby-sitting

Health & Fitness

Fitness centre, Pool, Pool, Table tennis

In the rooms

Disabled facilities, Air conditioning, Television, Safe deposit box