Novotel Kuala Lumpur City Centre

7.4
Good (4416)

3.16km from city centre

Room options

Location

9.4

Great location

Superb location for shopping. Superb location. Location wise superb.

Reviews

Provided by TrustYou

7.4
GoodBased on 4416 reviews

Good business hotel. Close to KLCC. Great location.

7.4
GoodBased on 4416 reviews

Great shopping.

Excellent business hotel

Top 5% in city

Excellent city hotel

Top 9% in city

Location
9.4

Great location

Superb location for shopping. Superb location. Location wise superb.

Service
7.4

Fantastic service

Special thanks to Front office. Thanks to Manager. Hospitable staff.

7.4
GoodBased on 4416 reviews

Good business hotel. Close to KLCC. Great location.

7.4
GoodBased on 4416 reviews

Great shopping.

Breakfast
6.2

Breakfast is average

Large choice for breakfast. Overcharged for breakfast. Nice buffet breakfast.

Wellness
5.0

Sufficient wellness & sports facilities

Gym closed. Bad Spa. Don't have sauna.

WiFi
4.7

Complaints about WiFi

Internet slow. Poor internet. Poor WIFI connection.

Cleanliness
3.7

Could use a good cleaning

Bed sheet stained. Sheets dirty. Dirty plate.

Room
3.6

Room needs to be improved

Broken towel rack. Broken plumbing. Armchair broken.

Comfort
3.5

More comfort would be nice

Tiny walls. A/c broke. Bed sheet stained.

Amenities
3.2

Amenities are not the best

Paid for Executive room. Executive club lounge is tiny. Not enough lift.

Pool
3.1

Pool should be renewed

Water temperature fluctuated. Pool looks old. Pool dirty.

Good to know

Check in from:14:00
Check out before:12:00

Hotel description

Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between the petronas twin Towers and Bukit Bintang, less than 5 mins walk to Kuala Lumpur Convention Centre (KLCC). Major shopping malls Suria KLCC and Pavilion KL are accessible by foot using the sky bridge. Kindly note that the hotel is currently under renovation starting with Premier Rooms/Floors from November 2018 onwards, followed by other room categories.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

In the rooms

Hair dryer, Mini bar, Telephone, Disabled facilities, Air conditioning, Bathrobe, Iron, Television, Balcony, Safe deposit box, Shower, Bathtub

Services

Luggage storage, Tourist information, Wake up call, Concierge, Room service, Currency exchange, Babysitting

General

Laundry, Telephone, Children's facilities, Shops, Disabled facilities, WiFi, Multilingual staff, Television, Non smoking, Safe deposit box, Lift

Business

Meeting facilities, Business centre

Internet

Internet access, WiFi

Food & Drink

Restaurant, Café, Bar

Health & Fitness

Fitness centre, Pool, Pool, Gymnasium

Leisure

Sauna, Spa, Massage, Beauty salon

Parking & Transport

Valet parking, Car hire, Parking

Policies

Express check-in, Front desk 24 hour

Rates from all sites

Total price for 1 night, 2 guests, 1 room