Novotel Kuala Lumpur City Centre

3.19km from city centre

Location

9.3

Great location

Location superb. Superb location for shopping. The hotel is located at a perfect location.

Good to know

Check in from:14:00
Check out before:12:00

Hotel description

Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between the petronas twin Towers and Bukit Bintang, less than 5 mins walk to Kuala Lumpur Convention Centre (KLCC). Major shopping malls Suria KLCC and Pavilion KL are accessible by foot using the sky bridge. Kindly note that the hotel is currently under renovation starting with Premier Rooms/Floors from November 2018 onwards, followed by other room categories.

Reviews

Provided by TrustYou

7.4
GoodBased on 4715 reviews

Fair hotel for solo travelers. Close to KLCC. Good for sightseeing and located near shopping areas.

7.4
GoodBased on 4715 reviews

Friendly service.

Excellent business hotel

Top 6% in city

Great city hotel

Top 15% in city

Location
9.3

Great location

Location superb. Superb location for shopping. The hotel is located at a perfect location.

Service
7.7

Fantastic service

Staff apologized. Effortless and prompt check-in. Genuine apology.

7.4
GoodBased on 4715 reviews

Fair hotel for solo travelers. Close to KLCC. Good for sightseeing and located near shopping areas.

7.4
GoodBased on 4715 reviews

Friendly service.

Breakfast
6.2

Breakfast is average

Overcharged for breakfast. CHINESE FOOD ALSO AND BREAKFAST IS YUMMY. Breakfast room was hot and unpleasant.

Wellness
5.2

Sufficient wellness & sports facilities

Gym is well equipped and clean. Physical facilities were old and outdated. One of the "treadmill" was also broken.

WiFi
4.8

Complaints about WiFi

Worst Wi-Fi. Poor internet. Signal was lousy.

Pool
4.0

Pool should be renewed

Swimming pool looked dirty. At the pool there were hardly any staff. Especially poor pool area and bathroom.

Room
3.8

Room needs to be improved

Towels were dirty. Dirty pillowcase. Dirty floors and walls.

Amenities
3.6

Amenities are not the best

Lifts a nightmare. Table was dirty. Dirty floors and walls.

Comfort
3.5

More comfort would be nice

Dirty pillowcase. Dirty, sunken matteress. Bed sheet is so dirty.

Vibe
3.5

Vibe is not too good

Outdated toilets. Facilities outdated. Physical facilities were old and outdated.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Health & Fitness

Pool, Fitness centre, Pool

General

Laundry, WiFi, Shops, Lift, Non smoking, Safe deposit box

Internet

Internet access, WiFi

Leisure

Spa, Massage

Food & Drink

Restaurant, Bar

Services

Concierge, Room service, Luggage storage, Currency exchange

Parking & Transport

Parking, Valet parking

In the rooms

Air conditioning, Safe deposit box, Bathtub

Policies

Express check-in, Front desk 24 hour, Express check-out

Business

Business centre, Meeting facilities