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酒店简况
最早入住时间： | 14:00 |
|---|---|
最晚退房时间： | 09:30 |
宠物 | 不得携带宠物。 |
儿童 | 该酒店可接待儿童入住 |
设施
停车
空调
游泳池
禁止吸烟
电梯
户外游泳池
进一步了解三角帆码头酒店
三角帆码头酒店
Directly opposite Mooloolaba Beach, Spinnaker Quays offers spacious apartments and a heated pool with spa pool. Each apartment has a large balcony off the main living area or a private roof terrace.
评价出处：
团体旅客
评价日期：2025年1月15日
Spinnaker was absolutely fantastic close to amenities. Great location, very friendly staff, easy check-in .
Highly recommend I will definitely be visiting again.
Highly recommend I will definitely be visiting again.
家庭旅客
评价日期：2025年2月4日
入住日期：2025年1月
Disappointing Stay – Poor Service, Rude Management, and Unclear Policies
We recently stayed in the Pleystowe penthouse, part of Spinnaker Quays, booking it for our family of eight. The unit, which sleeps nine, included an adjoining private rooftop space that we were excited to use for a relaxing holiday. Unfortunately, the experience was far from enjoyable.
We paid $6,300 for a nine-night stay, expecting a high standard of service and a welcoming environment. After an initial noise complaint (which we addressed immediately), we set strict guidelines: keeping noise to a minimum, music at a mid-level volume (5), and everything turned off by 9 PM. The music was only ever played on our private rooftop, yet despite adhering to these rules, we continued to receive complaints for normal activities like moderate music at 8 PM on Australia Day. To our surprise, we were even told to be quiet when using the stairwell, which made us feel uncomfortable and unwelcome.
To make matters worse, our unit was not serviced at all during our stay—a basic expectation for accommodation at this price point. When we raised this issue, our concerns were dismissed without apology. More concerning was the behavior of the manager, Paul, who was extremely rude and aggressive when speaking to us. His unprofessional attitude only added to the discomfort of our stay and made it clear that guest relations are not a priority here.
At no point were we provided with terms and conditions outlining noise policies or other rules—not in our email correspondence, at check-in, or on the website. This lack of transparency made the stay even more frustrating.
We felt unfairly targeted throughout our stay, and the unprofessional handling of our concerns left us more stressed than when we arrived. We spoke with other families who shared similar frustrations, so our experience was not isolated.
Unless you plan to be completely silent for the duration of your stay, we would not recommend Pleystowe or Spinnaker Quays. Given the $700 per night price, we expected much better service, professional management, and clearer communication. We won’t be returning.
We paid $6,300 for a nine-night stay, expecting a high standard of service and a welcoming environment. After an initial noise complaint (which we addressed immediately), we set strict guidelines: keeping noise to a minimum, music at a mid-level volume (5), and everything turned off by 9 PM. The music was only ever played on our private rooftop, yet despite adhering to these rules, we continued to receive complaints for normal activities like moderate music at 8 PM on Australia Day. To our surprise, we were even told to be quiet when using the stairwell, which made us feel uncomfortable and unwelcome.
To make matters worse, our unit was not serviced at all during our stay—a basic expectation for accommodation at this price point. When we raised this issue, our concerns were dismissed without apology. More concerning was the behavior of the manager, Paul, who was extremely rude and aggressive when speaking to us. His unprofessional attitude only added to the discomfort of our stay and made it clear that guest relations are not a priority here.
At no point were we provided with terms and conditions outlining noise policies or other rules—not in our email correspondence, at check-in, or on the website. This lack of transparency made the stay even more frustrating.
We felt unfairly targeted throughout our stay, and the unprofessional handling of our concerns left us more stressed than when we arrived. We spoke with other families who shared similar frustrations, so our experience was not isolated.
Unless you plan to be completely silent for the duration of your stay, we would not recommend Pleystowe or Spinnaker Quays. Given the $700 per night price, we expected much better service, professional management, and clearer communication. We won’t be returning.
家庭旅客
评价日期：2025年4月1日
Booked a room but there was none available.
We were charged the full amount.
We were charged the full amount.
家庭旅客
评价日期：2024年10月16日
入住日期：2024年9月
Perfect location
We absolutely loved our 2 night stay. The staff were very friendly. It is right on the river with the most beautiful views and gorgeous sunsets. Right across the road is easy access to the beach. The wharf is only a few minutes walk away with plenty of restaurants and cafes. The apartment was very comfortable and spacious. We would definitely love to come and stay again and highly recommend because of the perfect location.
情侣
评价日期：2024年3月8日
入住日期：2024年2月
Spacious comfortable, well located
We loved the peaceful outlook to the river . Very well located , close to The Wharf and beach ( not flagged)
The master bedroom was not air conditioned so we found it very hot . The main unit was air conditioned but not the bedrooms
Spacious apartment , comfortable bed - near pillows would be nice in main bedroom . The pool was great but anyone can access it - no swipe card to gain entry.
Car park had more room than most and it was easy to access from the lifts
The master bedroom was not air conditioned so we found it very hot . The main unit was air conditioned but not the bedrooms
Spacious apartment , comfortable bed - near pillows would be nice in main bedroom . The pool was great but anyone can access it - no swipe card to gain entry.
Car park had more room than most and it was easy to access from the lifts
黄金地段
101- 105 Parkyn Parade, Mooloolaba, 4557, 澳大利亚|距离市中心 0.93公里
入住和退房
最早入住时间：
14:00
最晚退房时间：
09:30
实用资讯
该酒店可接待儿童入住
所有年龄段
每人每晚$28 (AUD30)
请联系酒店获取有关添加婴儿床的详情。
不得携带宠物。
请您提前告知三角帆码头酒店您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。 客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。 您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。 该住宿不允许举办男性聚会、女性聚会或类似的聚会。 A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. 请注意，公寓式酒店不接受学校毕业生。公寓式酒店对由此造成的任何不便深表歉意。
此酒店可使用以下支付方式：
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